How to redeem your gift voucher
To redeem your gift voucher, simply complete the form below or scroll down for other contact methods. A team member of the Barossa Visitor Centre will get back to you within 24 hours and will guide you in selecting an amazing experience to make the most of your voucher.
Other contact methods
Barossa Visitor Centre
1300 852 982
08 8563 8334
[email protected]
Address
66/68 Murray St
Tanunda
SA 5352
Frequently Asked Questions
Can Experience Barossa Gift Vouchers still be purchased?
The purchase of gift vouchers is temporarily paused while systems are being reviewed and updated. Those looking for a special experience to gift are encouraged to reach out to the Barossa Visitor Centre for assistance.
How can an existing Gift Voucher be redeemed?
Gift Vouchers can be redeemed by contacting the staff at the Barossa Visitor Centre. They will assist in selecting an experience to make the most of the voucher.
What is the validity period of a Gift Voucher?
Each Gift Voucher is valid for three (3) years from the date of purchase. The voucher must be used within this timeframe, as it will expire and become invalid after this period.
Are Gift Vouchers refundable?
Gift Vouchers are non-refundable, even if they expire or remain unused. To ensure full value, vouchers should be redeemed before the expiry date.
What happens if a Gift Voucher is lost or stolen?
The Barossa Visitor Centre is not responsible for lost, stolen, or damaged vouchers. It is recommended to store the voucher safely, as it is treated like cash.
Can a booking made with a Gift Voucher be changed or cancelled?
Once a Gift Voucher has been redeemed, either fully or partially, the cancellation policy of the operator applies. Any changes or cancellations are subject to the Terms and Conditions of the chosen operator. Please refer to your confirmation email or get in touch.